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Confused about more paperwork at
your dentist or doctors office?
You’re
not alone. In the course of trying to do a good thing – make
your health care records more private and secure in an age
where hackers are becoming more sophisticated – Congress
signed into law an act called HIPAA in 1996.
HIPAA stands for the Health
Insurance Portability and Accountability Act. In short, it
has entirely changed the way members of the medical
profession must handle your files to guarantee they are only
seen by individuals who have a valid reason to review your
personal information. HIPAA officially went into effect
April 14.
What does it mean?
“I’d like to think it doesn’t
mean a lot to us,” says Dr. Steve Gustafson, of Gustafson
and Morningstar, D.D.S. “We didn’t need an act of Congress
to tell us a patient’s privacy is a sacred thing.
“We keep our files coded, our
computers pass-worded, and only discuss or share information
about a patient on a need to know basis. That’s pretty much
one of the benefits of all the continuing educational
programs we all attend – you learn just how important a
person’s privacy is to them.”
Doctors and dentists not as
diligent as Dr. Gustafson could face serious problems. HIPAA
stipulates, basically, that if a medical professional with
access to a person’s medical records abused those records,
such as discussed them with someone who had no business
knowing that information about that person, the medical
professional can be fined up to $250,000 and jailed for 10
years, or both.
They’re not kidding around
this time.
For example, many medical
offices have sign-in sheets. Under HIPAA, those may be a
thing of the past, because someone behind you could look and
see all the people waiting to see the dentist. “We don’t use
sign-up sheets anyway – never have,” says Candy Christie,
who is the practice administrator for Dr. Steve’s office.
HIPAA stipulates each office must have a privacy official –
someone who is familiar with the rules of HIPAA and can help
do anything from file paperwork correctly to mediate mild
disputes.
In some general ways, HIPAA
will simplify life for the patient. But specifically, dental
patients won’t notice much of a difference at all because
HIPAA’s rules are very similar to OSHA’s, which went into
effect several years ago.
“We already were in
compliance then, too, but it was a wake-up call for other
dental practices,” Dr. Steve said. Basically, OSHA mandated
certain standards of privacy and sterilization be met – such
as wearing gloves and protective glasses – when the issue of
whether someone infected with HIV could be a dental
assistant, or how to treat that person if he or she came to
your practice.
Drs. Steve and Shari want you
to be comfortable with and informed about HIPAA. Soon,
probably on your next visit, you’ll be given a Notice of
Privacy Practices and asked to sign a statement saying you
received the notice. Candy, who has taken several classes in
HIPAA specifically for that purpose, can answer further
questions.
“We want our patients
informed and at ease with the new laws, which, as I said, we
were practicing well before they were mandated by Congress.
This is clearly a case of treating a person as we would be
treated, and that’s exactly what we’re going to do,” said
Dr. Steve.
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